Privacy Policy
Information We Collect
We may collect the following categories of personal information:
A. Personal Information You Provide
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely by third-party payment providers)
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Order history
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Customer service communications
B. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on site
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Referring website
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Cookies and tracking data
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your purchases
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Provide customer support
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Improve our website and products
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Send promotional emails (if you opt in)
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
Payment Processing
Dermilu does not store full credit card information.
All payments are processed securely through third-party providers such as:
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Wix Payments
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Stripe
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PayPal
These providers handle your payment data in accordance with their own privacy policies.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website functionality
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Analyze traffic and usage patterns
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Support advertising and remarketing campaigns (including Meta and Google Ads)
You may disable cookies in your browser settings; however, some features of the site may not function properly.
Email Marketing & Communications
If you subscribe to our newsletter or opt in at checkout, we may send:
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Promotions
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Product updates
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Educational skincare content
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Brand announcements
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
We comply with the CAN-SPAM Act.
Sharing Of Information
We do not sell your personal information.
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We may share your information with trusted third parties only as necessary to operate our business,
including:
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Payment processors
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Shipping carriers
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Email marketing platforms
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Fraud prevention services
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Legal authorities when required by law
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
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However, no internet transmission is 100% secure. You provide information at your own risk.
Your Rights
Depending on your location, you may have rights to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Opt out of marketing communications
To exercise these rights, contact us at:
Children's Privacy
Our website and products are not intended for children under 13 years old.
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We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Data Retention
We retain personal information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Tennessee & U.S. Law Compliance
This Privacy Policy is governed by the laws of the State of Tennessee and applicable U.S. federal law.
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If a dispute arises, it shall be resolved in Tennessee courts.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

