Terms & Conditions

Dermilu Skincare

Dermilu2026@gmail.com

(615) 439-7723

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website under supervision of a parent or legal guardian.

Dermilu products are regulated as cosmetics under the Federal Food, Drug, and Cosmetic Act (FD&C Act).

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Our products:

• Are intended for cosmetic use only

• Are not drugs

• Are not intended to diagnose, treat, cure, or prevent any disease

• Have not been evaluated by the U.S. Food and Drug Administration unless explicitly stated

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All product information is provided for general informational purposes only.

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If you have a medical condition, allergies, or are pregnant or nursing, consult a licensed healthcare provider before use.

Always perform a patch test prior to full application.

Individual results may vary. Skin type, sensitivity, routine, and environmental factors may affect outcomes.

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Dermilu makes no guarantees regarding specific results.

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

• Refuse or cancel orders at our sole discretion

• Limit quantities purchased per customer

• Correct pricing or typographical errors

• Cancel orders suspected of fraud or unauthorized resale

Payment must be successfully processed before shipment.

Processing Time: [Insert timeframe, e.g., 2–5 business days]

Once an order is delivered to the shipping carrier, risk of loss transfers to the customer.

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Dermilu is not responsible for:

• Shipping delays

• Incorrect shipping addresses provided at checkout

• Lost or stolen packages marked as delivered

Customers must contact the carrier directly for delivery disputes.

Due to hygiene and safety regulations for cosmetic products, all sales are final.

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Refunds or replacements may only be issued if:

• The item arrives damaged

• The incorrect item was shipped

Claims must be submitted within 7 days of delivery and must include clear photographic evidence.

Dermilu reserves the right to deny any refund request that does not comply with this policy.

By placing an order, you agree:

• You will not initiate a chargeback without first contacting Dermilu to resolve the issue.

• Fraudulent chargebacks will be disputed with proof of delivery, IP address verification, order confirmation records, and payment authorization records.

We reserve the right to:

• Report fraudulent disputes to payment processors

• Ban customers who engage in abusive or fraudulent activity

• Recover fees associated with improper chargebacks

All website content including:

• Logos

• Product names

• Branding

• Packaging design

• Product formulations descriptions

• Images, videos, graphics

• Marketing copy

are the exclusive property of Dermilu Skincare and are protected under U.S. intellectual property laws.

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Unauthorized reproduction, resale, or brand imitation is strictly prohibited.

You agree not to:

• Use our website for unlawful purposes

• Attempt to reverse engineer or copy formulations

• Submit false reviews

• Use bots, scraping software, or automated purchasing tools

We reserve the right to terminate access for violations.

To the fullest extent permitted under Tennessee law, Dermilu shall not be liable for:

• Allergic reactions

• Skin irritation

• Misuse of products

• Indirect, incidental, punitive, or consequential damages

Use of our products is at your own risk.

Our total liability shall not exceed the amount paid for the product purchased.

You agree to indemnify and hold Dermilu harmless from any claims, damages, liabilities, or legal fees arising from:

• Your misuse of products

• Violation of these Terms

• Improper storage or application of products

These Terms shall be governed by and interpreted under the laws of the State of Tennessee, without regard to conflict of law principles.

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Any disputes shall be resolved exclusively in the courts located in Tennessee.

Your use of this website is also governed by our Privacy Policy.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

For legal or customer service inquiries, please contact:

Dermilu2026@gmail.com